State uniquely combines advanced technology with the human touch to increase recoveries AND patient satisfaction.

State incorporates artificial intelligence and other leading technologies to make it more convenient for patients to resolve their accounts while increasing efficiency and effectiveness.

AI Driven Workflows

Algorithms updated daily with your data personalizes contact and payment strategies to each patient's unique needs, generating increased recoveries and patient satisfaction.

Real-time Speech Analytics

State records and analyzes 100% of calls in real time, increasing first call resolution and patient satisfaction.

Omni Channel Communication

Communicate with patients using their preferred channel - whether IVA, email, text, portal, or call center.

Gamification

Gamification incorporates the KPI's most important to you and makes work fun while driving desired behavior by engaging representatives.

EHR Interface

Our technology platform has been interfaced with all major EHR systems, enabling your system to remain the system of record for EBO accounts.

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