Our Commitments to YOU

  • Commitment to Training
    Our representatives are certified by HFMA’s Certified Revenue Cycle Representative (CRCR) and ACA International's Profession Collection Specialist (PCS) programs
  • Commitment to Speech Analytics
    Analyzing 100% of calls ensures our representatives are well-trained and all patient interactions are monitored
  • Commitment to Data Analytics
    Maintaining appropriate strategies to work the right accounts at the right time to improve overall recoveries
  • Commitment to Quality
    We have been certified under ACA International’s Professional Practice Management System (PPMS) quality control system for more than 15 years
  • Commitment to Performance
    State currently ranks first in recoveries among over 90% of our clients where we find ourselves in a competitive situation
  • Commitment to a Positive Corporate Culture
    We are a family-owned business that has been awarded the BBB Torch Award for Business Integrity, honored with HFMA’s Peer Reviewed designation, and named one of the country’s Best Places to Work
State is a patient-centered organization and is committed to working with its clients to meet all their goals and objectives. State leadership values each and every client as if they were the only client.

Abby Abongwa

VP Revenue Cycle, UW Health (Wisconsin)