Staying Current on
Regulatory Matters
State takes great care to comply with the current regulations and laws governing our industry and the healthcare sector. State’s compliance team ensures our management and employees are always kept up to date on all regulatory matters.
Led by our Chief Compliance Officer— an attorney certified under ACA International’s Credit and Collection Compliance Officer degree program— the team is responsible for regulatory and contract compliance, as well as initiating project initiatives and research regarding the ever-changing realities within our industry and yours.
State's Compliance Team Oversees:
FDCPA and FCRA Compliance
Review of Contracts
Review of Outgoing Mail and Faxes
Credit Bureau Management
Written Dispute Process Management
Letter Review for FDCPA Compliance
Research and Knowledge of Case Law Involving the Collection Industry
Employee Training on the Latest Laws and Regulations
I stay at State because of the awesome people that work here. I enjoy the challenge of finding ways to improve our processes and the ability to work with many different departments to expand my knowledge base.
Misty
Help Desk Supervisor, IT
with State since 2016
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