Pre-Service Financial Clearance
When it comes to a patient’s financial responsibility for healthcare services, we know that engaging early in the process results in accelerated cash collected and an overall decrease in your bad debt write-off. But more importantly, when a patient is aware of his or her responsibility in advance, we see an increase in satisfaction and a more positive patient experience.
At State, our team of pre-service financial clearance representatives is able to set reasonable expectations for patients prior to service by providing billing estimates, helping them understand how the self-pay balance will be calculated, and engaging them in the financial process from the very beginning.
Our goal is to ensure patients are prepared to present payment to you at the time of service. We understand that the process of paying for healthcare services can be overwhelming for patients. Our pre-service financial clearance solution helps simplify what can be, too often, a daunting experience.