The Voice of Patient Engagement™
State Collection Service, Inc.
  • Who We Are
    • Why State
    • Vision Statement
    • Associations & Affiliations
    • Community
  • What We Do
    • Early Out Self-Pay Account Resolution
    • Bad Debt Collection
    • Third-Party Insurance Follow-up
    • Pre-Service Financial Clearance
  • How We Work
    • Quality Assurance
    • Customer Service
    • Technology
    • Training
    • Compliance
    • Ethical Expectations
  • Stay Informed
    • News
    • White Papers
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    • Podcast
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Pre-Service Financial Clearance

When it comes to a patient’s financial responsibility for healthcare services, we know that engaging early in the process results in accelerated cash collected and an overall decrease in your bad debt write-off. But more importantly, when a patient is aware of his or her responsibility in advance, we see an increase in satisfaction and a more positive patient experience.

At State, our team of pre-service financial clearance representatives is able to set reasonable expectations for patients prior to service by providing billing estimates, helping them understand how the self-pay balance will be calculated, and engaging them in the financial process from the very beginning.

Our goal is to ensure patients are prepared to present payment to you at the time of service. We understand that the process of paying for healthcare services can be overwhelming for patients. Our pre-service financial clearance solution helps simplify what can be, too often, a daunting experience.

Latest News

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Wisconsin Family of Business of the Year Award 2014Inc. 5000 Honoree badgePeer Reviewed by HFMA badgeImage of Ontario Hall of Fame Tech AwardSpeech Technology Magazine's 2017 Speech Industry Awards badge2016 Winner of Best Places to Work in Collections by insideARMBBB Winner - Business Ethics Torch Award2017 Winner - Best Call Centers to Work ForTech Lock Incorporated Certified badgePCI Verified BadgeInnovation Council logoACA International - Blueprint Quality Management System

Want to learn how working with State can improve your patient satisfaction and recovery rates?

  • Who We Are
    • Why State
    • Vision Statement
    • Associations & Affiliations
    • Community
  • What We Do
    • Early Out Self-Pay Account Resolution
    • Bad Debt Collection
    • Third-Party Insurance Follow-up
    • Pre-Service Financial Clearance
  • How We Work
    • Quality Assurance
    • Customer Service
    • Technology
    • Training
    • Compliance
    • Ethical Expectations
  • Stay Informed
    • News
    • White Papers
    • Video Recordings
    • Podcast
  • Careers
    • Available Positions
    • Why Work For Us
  • Contact
    • Our Locations
  • Client Login
  • Pay My Bill
  • New Mexico Residents
  • Privacy Policy
  • Terms of Service

New York City Residents
State Collection Service, Inc. offers language services in English. A translation and description of commonly-used debt collection terms is available in multiple languages here.

© 2020 State Collection Service, Inc. 2509 South Stoughton Road | Madison, WI 53716

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