The Voice of Patient Engagement
Associations and Affiliations
What We Do
Early Out Self-Pay Account Resolution
Bad Debt Collection
Third-Party Insurance Follow-up
Pre-Service Financial Clearance
How We Work
Why Work For Us
Pay My Bill
Tim Haag is the President at State Collection Service and is the grandson of State Collection Service founder, Hilding Haag. He has been with the company since 2009, starting out as a Sales Executive and quickly taking on the roles of Director of Client Services, Vice President of Support Services and now leading the team as President. Over the past several years, Tim has played a key role in State’s exceptional growth. During his tenure the company opened two new locations and grew its staff by over 300%. Today, it currently employs over 700 people and continues garnering national attention as the receivables company of choice for major healthcare systems throughout the United States. His efforts were crucial in State being named a Best Places to Work in Call Centers the past four years. Tim enjoys spending his summers on the lakes near Madison, WI with his wife Kristen and chocolate lab Rizzo.
Chief Operating Officer
Angela Armstrong joined State in 2022, bringing nearly 15 years of leadership expertise in the Revenue Cycle industry and most recently was the Vice President of RCM Operations & Client Success with a substantial, growth stage organization in healthcare revenue cycle. Angela holds multiple certifications including Certified Revenue Cycle Executive, Six Sigma Black Belt and is involved in several professional associations in the RCM industry. She brings significant expertise in improving service delivery performance and leveraging new technologies to improve performance and increase client satisfaction. She also brings a depth of experience in the Insurance Denial/Discovery arena. She resides in the Louisville, KY area with her husband and sons.
Steve Beard is State’s Chief Business Development Officer, having spent most of his career identifying solutions for the healthcare revenue cycle. He joined the company in 2009, with more than 25 years of experience in the health care receivables management industry. He previously led the health care division of Finvi (formerly Ontario Systems) where he was responsible for strategy, development, support, sales and marketing. Today Steve leads State’s sales and marketing efforts through this time of significant growth as well as remaining deeply involved with our clients, ensuring that we are exceeding expectations. He is a frequent speaker at national HFMA events and was a member of HFMA’s Medical Accounts Receivable Resolution task force. Steve is both a runner and a foodie, equally enjoying training for a marathon or making restaurant recommendations as well spending time with his family.
Chief Financial Officer
Kris Aeschlimann joined State as Chief Financial Officer in 2019, bringing more than 20 years tax planning and strategic financial leadership experience. Kris previously served as CFO for a commercial real estate investment firm. Prior to that, she was a Strategic Advisor and Business Consultant where she assisted organizations drive organizational and financial results through the application of the 80/20 principle. Today, she leads State’s finance and client services teams. Outside of work, Kris is a runner who enjoys participating in team-based athletic challenges such as Ragnar, Tough Mudder and Abominable Snow Race as well as enjoying attending her four children’s sporting events.
Chief Information Officer
Sameer Maini serves as State’s Chief Information Officer, having joined the company in 2021. With more than 20 years of IT leadership experience with high-growth ARM organizations, Maini has previously led efforts to leverage Ai/Machine Learning, including building a world-class application enabling digital consumer communication. His expertise also includes managing a large IT infrastructure and improving internal IT-related processes and systems. Today he leads State’s Information Technology team. Sameer resides with his family in the Seattle area.
Chief Compliance Officer
Mike Frost is State’s General Counsel and Chief Compliance Officer as well as leading the Training and Quality Assurance teams. He is also a partner in the law firm of Frost Echols PLLC, where he leads the firm’s regulatory and compliance services. He offers vast experience in the receivables management industry, having held leadership and executive roles for nearly 15 years before transitioning into private practice. He has appeared on panels before the Federal Trade Commission, the Consumer Financial Protection Bureau and has extensive experience lobbying on Capitol Hill. Mike was recently named a “Top 50 Receivables Professional” by Receivables Advisor Magazine, was named “Member of the Year” in 2019 by ACA International and also received the “Judicial Advocacy Award” from ACA International in 2018. He ensures State’s compliance with all regulatory and legal guidelines as well as guiding legal best practices. Mike resides in Iowa, with a large family and enjoys traveling, camping and fishing.
Chief Human Resources Officer
Judy Gray is the Chief Human Resources Officer for State, overseeing the human resources team. She joined State in 2014, bringing 20 years of experience. She is responsible for all facets of human resources including recruitment and retention, performance management, benefits, personnel-related policies and procedures as well as team member communication and internal events. Since joining State, Judy has led the HR team through tremendous growth employing innovative recruiting and employee engagement practices to attract the highest quality employees in one of the tightest labor markets in recent history. She is also instrumental in partnering with all levels of leadership to maintain our family culture, which is increasingly becoming our competitive advantage in meeting the needs of our clients and their patients. Judy enjoys spending time with her family, including beloved grandsons.
Chief Technology and
Jim Warner is State’s Chief Technology and Security Officer, leading the operations support and cybersecurity teams. Joining the company in 2007, he provides vision and leadership for all Information Technology and Security activities across the organization. Much of State’s success can be attributed to its cutting-edge technology and techniques. Prior to joining State, Jim gained broad technology management experience in the service industries of retail/restaurant, insurance and non-profit. Jim enjoys spending time with his family outdoors, traveling as well as playing or watching sports.
Strategic Planning Advisor
Tina Hanson is the Strategic Planning Advisor of State. She is a certified instructor for the American Collections Association International, holding both their Scholar and Fellows degrees, and earned her IFCCE designation in 2009. Additionally, Tina earned the Fred Kirschner award for instructing over 125 ACA seminars. She has served as Chairperson of the PPMS Committee and Education Council as well as the R&D and Ethics Committees. She received the Kurt Swersky Leadership Award from ACA in 2003 and was named ACA’s Member of the Year in July 2003 as well as the Instructor of the Year in 2012. Tina enjoys painting and escaping the Wisconsin winters to the sunny beaches of Florida.
Terry Armstrong is the Executive Advisor to State, having served as President from 2011-2018. He spent almost 20 years with Healthcare Corporation of America (HCA) in the receivables and information services area. He also spent 10 years with Perot Systems Corporation as the COO and CEO of the Revenue Cycle Solutions group. He was responsible for outsourcing, the technical services organization, full-service operations, business office interim management and consulting, government accounts division and growth of the revenue cycle division. Terry enjoys fishing and hunting in addition to watching the Tennessee Titans.
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