Ethics are an Everyday Expectation
Our clients provide private information to us, and we take seriously our responsibility to safeguard that information. In addition to receiving regular training on security and privacy protocols, all State employees are required to abide by the Code of Ethics published by ACA International.
In addition, all new employees receive our Code of Conduct, which includes an Employee Pledge, upon hire. All employees are required to sign and adhere to them.
I believe every person has worth as an individual. I believe every person should be treated with dignity and respect. I will make it my responsibility to help consumers find ways to pay their just debts. I will be professional and ethical. I commit to honoring this pledge.