State Wins Best in KLAS for Debt Collection Services

State is thrilled to announce that it has been ranked #1 in the Best in KLAS Debt Collection Services category, achieving a score of 90.7. This recognition is part of the KLAS Researchers’ annual assessment of software and service providers within the healthcare industry.

“We appreciate our clients’ feedback in acknowledging that our industry-leading technology platform combined with knowledgeable and empathetic team members maximizes both their recoveries and patient satisfaction,” said Tim Haag, State’s president and chief executive officer. “We also want to thank our clients for trusting us with their patient receivables and continued partnership.”

Click here to review the Debt Collection Services 2024 Best in KLAS: Software & Service.

The client commentary received includes:

“Of the handful of collections agencies I use, State Collection Service … has the most sophisticated technology and analytics at their disposal to help leverage dollars they bring in the door. Since using this firm, we have seen increased dollars collection on the bad debt side of the house.”
-Director, October 2022

“State Collection Service is a good, trusted advisor for industry trends, including what is going on in the marketplace with bad debt and the current regulatory or legislative environment surrounding bad debt.”
-Director, June 2023

“State Collection Service is in touch with the industry and their employees. They have multiple things covered, including the engagement with us and how much their employees love working for State. We can tell that by our interactions with their teams. Their positivity is amazing.”
-Director, July 2023

This recognition demonstrates State’s leadership in performance and patient satisfaction, in addition to its commitment to lead the industry in regulatory compliance, trends, and legislative work at the national and state level. It also reflects the company’s ability to live its values of Innovation, Integrity, Excellence, Respect, Enthusiasm, and Fun while stewarding its 75-year legacy of serving healthcare providers.

“At KLAS, we firmly believe that the voice of healthcare providers and payers is paramount. The Best in KLAS awards are based on extensive feedback and evaluations from healthcare professionals across the nation. Winning a Best in KLAS award, therefore, is not just about recognition; it shows the trust and confidence that healthcare providers place in the winning vendors. It also helps validate each vendor’s commitment to innovation, quality, and customer satisfaction. We are proud to recognize 2024’s Best in KLAS award winners! Their unwavering dedication to improving patient outcomes is wonderfully inspiring,” said Adam Gale, KLAS Research’s chief executive officer.