Click here to stream this informative discussion on how your organization can utilize text messaging as a best practice.
As patient preferences continue to shift toward digital communication, effective text messaging strategies are essential for improving both patient experience and payment outcomes. In this insightful webinar, panelists Tracy Parsons, Jason Wallin, and Brandon Huisman share State’s expert-developed best practices based on the successful delivery of over 4 million healthcare-related text messages. State’s panelists discuss the benefits of using text over traditional communication channels, directing patients to secure payment portals via short links, and enabling live support through one-click options.
With a focus on both patient convenience and operational efficiency, this session is a valuable resource for healthcare organizations looking to modernize their outreach and enhance collections through compliant, patient-centered texting strategies.
State Webinar Panelists:
- Tracy Parsons, VP of Client Development
- Jason Wallin, VP of RCM Operations
- Brandon Huisman, Director of Digital Communications
For questions or more information, please contact the State team at learnmore@stcol.com.