Patient Account Resolution Best Practices - Offer Tax Time Settlement Campaigns

We believe most patients want to resolve their account, but many feel they cannot. However, tax season can offer a unique window of opportunity to take care of an account when resources are available from an individual’s tax refund. Offering a limited-time settlement during tax season can provide an additional incentive for patients to eliminate the burden of an outstanding account.

In addition to assisting patients resolve their account balance, tax time settlements will boost recoveries, allowing your organization to reduce your AR and better maintain your mission.

In the course of working with hundreds of providers, State has found settlement campaigns to be highly effective – particularly on accounts which otherwise may have a low propensity to pay. If you would like to explore further how tax time settlements could benefit your patients and your organization, contact your State Account Executive or email learnmore@stcol.com