In-Person Patient Account Representative

In this role, you will have the opportunity to help patients resolve their billing concerns and accept payments. This position will have face to face interaction with patients and perform a variety of clerical duties while onsite at the client office in Menominee Falls, WI

The ideal candidate will be professional and organized as well as have an outgoing, warm personality when working with patients and their families.

Qualifications, Skills and Experience:

  • 1+ years’ experience working in Health Care, Insurance, Call Center, or Customer Service functions where contact with the public was a part of daily duties
  • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred
  • Personal Computing skills, including MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, Internet, and keyboarding
  • Ability to enter and update data in an accurate, timely manner
  • Ability to work successfully in a fast-paced, deadline-oriented environment
  • Strong organization skills. The ability to work on multiple tasks simultaneously
  • Ability to work successfully and cooperatively within a team-based environment
  • Articulate written and verbal communication skills
  • Focus upon customer service and completing duties as assigned
  • Significant attention to detail

Job Type: Full-time

Pay: From $17.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance


Job Application

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