News & Articles

 
  • Incorporating Technology Into the Game Plan For Each Call and Each Day

    Wednesday, June 21, 2017

    -Tracy Dudek, Vice-President of Operations Today’s plan is to handle each patient interaction in a positive, professional and resolution-oriented manner. Tomorrow’s plan is to handle each patient interaction in a positive, professional and resolution-oriented manner, and do all of that just a bit better than we did the day before. Continuous more »

  • Leveraging Predictive Analytics to Attach Denials

    Wednesday, June 21, 2017

    If you were unable to join us for our recent webinar on March 16, 2017 we wanted you to have another opportunity to enjoy this valuable content presented by David Franklin, Chief Operating Officer for Connance. David focused his presentation on the fact that high denial rates can have a detrimental impact on the revenue cycle. As he shared, “The key more »

  • Using CallMiner Feedback to Enhance Our Training Programs

    Wednesday, June 21, 2017

    -Seneca Zachery, ACA Certified Training Specialist, CRCR Certified State Collection Service has made it a top priority to use the most advanced technology available in our industry to ensure the most positive interactions with patients. Our dedicated Training Department is fortunate enough to be able to introduce our newest team members to these more »

  • State's Continued Charitable Giving Efforts

    Wednesday, June 21, 2017

    The first half of the year has been, not unlike past years, a roaring success for charitable giving fundraisers in all four of our offices. It come as no surprise that our employees have continued to show great generosity towards the less fortunate within their own communities and because of these efforts, State Collection Service has already raised a more »

  • Listen to Our Most Recent Webinar

    Tuesday, June 20, 2017

    This webinar is a part of our series: 2017 Strategies to Achieve Breakthrough Results -with Rose Reyes Click here to listen to the recording! About State Collection Service, Inc. Since 1949, State Collection Service has provided quality collection service to countless healthcare organizations. Through experience and innovation, State Collection more »

  • State Collection Service’s Continued Peer Reviewed Status

    Tuesday, June 20, 2017

    We are very proud to announce that State Collection Service has once again received HFMA’s Peer Reviewed designation, securing our place on “The Short List”! The feedback we received through the Peer Reviewed process is both humbling and an honor, reaffirming our commitment to providing the very best levels of service to clients and more »

  • State Collection Service Awarded National Industry Recognition Once Again

    Wednesday, June 7, 2017

    Madison, WI – State Collection Service, Inc., a full-service accounts receivable management solutions provider, is proud to announce its recent selection as one of the insideARM 2017 Best Call Centers to Work For. This year, only nine large companies (150+ employees) met the standard to be selected. “We were so thrilled to have won this award more »

  • State Collection Service Names Tracy Quinn Director of Client Services

    Tuesday, June 6, 2017

    Madison, WI – State Collection Service, Inc., a full-service accounts receivable management solutions provider, is pleased to announce the promotion of Tracy Quinn to Director of Client Services. In her new role, Quinn will oversee all aspects of the organization’s client-facing efforts, including managing all Client Services staff across the more »

  • State Collection Service Vice President of Support Services Elected to the Board of Directors of the Great Lakes Credit and Collection Association

    Thursday, June 1, 2017

    Madison, WI – State Collection Service, Inc., a full-service accounts receivable management solutions provider, is pleased to announce its Vice President of Support Service, Tim Haag, has been elected to the Great Lakes Credit and Collection Association (GLCCA) Board of Directors. GLCCA is a regional unit of ACA International. "I am honored to have more »

  • Partnership Update: How Providers Benefit From Speech Analytics

    Thursday, May 18, 2017

    -Tracy Dudek, Vice-President of Operations Improving the patient experience is a journey, not a destination. Along the way, State Collection Service has made strategic choices in the people and technology we invest in to support your health system’s mission, vision, and values, around the patient experience. Our strategic partnership with CallMiner more »

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