Effective Communication to Improve Patient Satisfaction
webinar@stcol.com
Effective Communication to Improve Patient Satisfaction
Tina Hanson - State Collection Service, Inc.
You have heard the expression, it is not what you say, but how you say it. Tina Hanson will provide communication tools and techniques which can be implemented as your staff interacts with patients AND each other. The result - improved results and improved patient satisfaction.
This webinar is recommended for CFOs, Vice Presidents of Revenue Cycle and Directors of Patient Financial Services.
Project Implementation
I want to express my appreciation to the State Collection Service team for all of your hard work and support that went into meeting our go-live date. I also appreciate your flexibility during the entire implementation process and beyond.
~ large healthcare organization


11:00 am - 12:00 pm