Effective Communication to Improve Patient Satisfaction

 

Effective Communication to Improve Patient Satisfaction

August 9, 2012    |    11:00 am - 12:00 pm


webinar@stcol.com


Effective Communication to Improve Patient Satisfaction

Tina Hanson - State Collection Service, Inc.

You have heard the expression, it is not what you say, but how you say it.  Tina Hanson will provide communication tools and techniques which can be implemented as your staff interacts with patients AND each other.  The result - improved results and improved patient satisfaction.

This webinar is recommended for CFOs, Vice Presidents of Revenue Cycle and Directors of Patient Financial Services.

Register for this webinar