State Collection Service

External Training for Our Clients

Course Offerings

Bridging the Gap

Core of the Conversation

Delivering Excellent Customer Service

FDCPA

Payments and Negotiation

Professional Telephone Collector Techniques

Skiptracing

Stress Management

Tips, Techniques, Tools

Internal Training For Our Collection Specialists

Trainers

Full Service Agency
3rd Party Debt Collection
		Medical
		Utility & Telecom
		Commercial
		Financial
		Government
		Other
		General Account Handling Process
Extended Business Office (EBO)
		Capitol Credit Services Contract Payment Monitoring
		Check Services Program
		Conversion Clean Up
		Day 1 Self Pay Account Management
		Early Intervention / Pre-Collection
		Insurance Follow Up
		Pre-Disconnect Program
		Rent-a-Specialist
		Return Mail Program
Skip Tracing Tools
Seminars
Training
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Madison, WI � Beloit, WI � Woodbury, MN � Chicago, IL