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Three cheers. This bill is finally paid. Thank you for being so patient while I worked on getting it paid. Having a tight income makes it difficult to pay bills.
Also thank you for having such nice people on the phone. A caring respectful attitude goes a long way.
Thank you Russ King for helping me out. I was glad to have this bill of $1541.74, done with. Again thank you very much. God bless you!!
A big thanks goes out to your excellent Customer Service and Information Systems team. You have made the process of sending and receiving accounts a breeze. Keep up the good work.
~ A Large Medical Facility
Your customer service team has done a wonderful job in accommodating us with some misdirected listings. They were able to return them to us with out any problems. Thanks for all your help.
~ A Large Utility Company
In the many years that State Collection Service has been working accounts for this agency, I can honestly say that I am always pleased with the results. Accounts I thought were impossible to collect, State Collections brought results. Each personal contact from their staff tells me they know our agency and our accounts. Thanks so much!
~ County Human Services Department
I wanted to pass along a nice compliment I received from Deb about Tanya. She states, "I had to call State this morning at 8:15 am for general information to pass along to the trustee's office in Oshkosh and Tanya was so helpful and cheery - she affected my whole morning - I thought State should know."
I too, would like to add that whenever I phone in, the folks who answer the phone sound so pleasant, it's as if you can hear a smile in their voices!
Thanks for continuing the excellent customer service.
Affinity Health System
Just quick follow-up to let you both know how much I appreciate getting our EBO Unattended message through the system so quickly. I'm sure EBO team really helped in this regard, as well, so please pass on my thanks to that team, as well. It is great to know I can quickly pick up the phone, make an emergency request, and State will do whatever they can to accommodate us.
~ Telecommunications Company
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