| IVR
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- E-Z Pay
EZ-Pay is an integrated voice response system that allows customers to access their account with any touch-tone phone.
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Imaging Software: DISQ
DISQ is an integrated image retrieval system that allows more intensive information to be attached to a customer account.
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On-line Archive Retrieval (OAR)
OAR is an archiving system that allows State Collection Service to maintain historical records of all inactive accounts that have been placed with the agency.
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| Software: FACS
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- Tactics
Customized to Create the Best Collection Model for Your Business
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Telephone System
Our Dialer is specifically designed to enhance call activity, allowing for our collection specialists to speak to more customers.
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Voice Track
Voice Trak is a recording system that records conversations between account representatives and contacts.
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